4 Tips for Building the Right VoIP Infrastructure for Your Business
Phone systems that run on a private branch exchange (PBX) are isolated from the businesses data network. Voice communications, in these...
VoIP systems: Challenges And Solutions Part 4 Countermeasures & Conclusion
Countermeasures This week is our finale to our 4 part series VoIP Systems: Challanges & Solutions. The various security issues mentioned...
VoIP systems: Challenges And Solutions Part 3 VoIP Security Issues
VoIP Security Issues Call interception: One of the most commonly encountered problems with VoIP setups is data that passes through VoIP...
VoIP systems: Challenges And Solutions Part 2 VoIP Quality of Service Issues
VoIP Quality of Service Issues Jitter: Jitter refers to non-uniform packet delays. It is often caused by low bandwidth situations in VoIP...
VoIP systems: Challenges and Solutions Series Part 1 Categories
Categories Connectivity, VoiP VoIP systems can take many different forms. Any computer is capable of providing VoIP services. Microsoft’s...
7 Tips for Selecting a VoIP for Home-based Call Center Agents
The cloud and voice over IP (VoIP) telephony in particular are enabling more call center agents to work from home versus a noisy call...
VoiP Planning for Long Term
So, you have decided to change your analog phone system for a less expensive voice over IP (VoIP) solution: congratulations! Making the...
Planning Data Bandwidth Before Adding SIP Trunks
Voice over IP (VoIP) bandwidth requirements vary depending on the codec used. When you begin to calculate how much bandwidth you’re going...
When Copper Lines Make Sense
VoIP doesn't always completely eliminate the need for old-fashioned copper phone lines through the local telephone company. Sometimes the...
BYOD To Your VOIP for UC
When comparing expectations and realities for BYOD, at some point, you must consider its impact on employees. After all, they’re the...