When Copper Lines Make Sense
VoIP doesn't always completely eliminate the need for old-fashioned copper phone lines through the local telephone company. Sometimes the simple, cheap solution to supporting some devices is to keep them on the older technology. Many businesses find it worthwhile to keep one or more copper lines in their communications systems mix because not everything that works well with the Public Switched Telephone Network (PTSN), also called “analog” and “copper” and often the simple so


4 Lessons We Can All Learn from Health Care VoIP
Health care institutions and medical practices are adapting to their changing markets through the application of voice over IP (VoIP) technology. VoIP, unified communications (UC), and video conferencing are becoming disruptive technologies in the health care industry, giving us all some lessons to learn. 1. Even Unified Communications Has Its Limits We espouse the benefits of VoIP and UC here on IT.toolbox.com, but I came across an interesting mention in a post entitled VoIP


Hybrid Phones: Make VoIP and Analog Calls from One Device
Phones have gone through several changes since they were first invented. Through the years, we have seen phones change from rotary to touch tone, digital, analog, and voice over IP (VoIP). Now, hybrid phones are available that combine analog and VoIP telephony solutions. The need for this type of phone may not last because VoIP continues to replace old analog phones, but they offer a solution that supports one VoIP line and a plain old telephone service (POTS) that produces w


VoIP’s “hidden value”.
Taken individually, they may not seem very interesting, but compared to what you get with legacy telephony, I believe that each one adds a little bit of cool factor to VoIP. Of course, this largely depends on your frame of reference, but for most SMBs, these features will be pretty new. They may not be radical upgrades, but they all deliver value, and if you can take advantage of every one, VoIP will turn out to be an excellent investment. This is a quick snapshot of the enha


Reasons Why Growth in VoIP Is Accelerating
As Voice over IP (VoIP) use continues to grow around the world, many may be asking, Why? Here are nine big reasons: § It’s Cheaper Than Traditional Phone Service. VoIP is less expensive than traditional phone lines, primarily because it eliminates long-distance charges. When using VoIP, the cost to place a call is the same regardless of whether you call around the block, across the nation, or around the world. § More Than 70 Percent of Traditional Landlines for Residential
