So, you have decided to change your analog phone system for a less expensive voice over IP (VoIP) solution: congratulations! Making the decision is the first step, but the next is deciding which VoIP solution is right for you and your business. Each solution is different, so do some research into each type before selecting one. On-remises, hybrid, and hosted (also referred to as cloud) are the three main types of VoIP solutions, and I explore them here. On-Premises VoIP If yo

VoIP doesn't always completely eliminate the need for old-fashioned copper phone lines through the local telephone company. Sometimes the simple, cheap solution to supporting some devices is to keep them on the older technology. Many businesses find it worthwhile to keep one or more copper lines in their communications systems mix because not everything that works well with the Public Switched Telephone Network (PTSN), also called “analog” and “copper” and often the simple so